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AI receptionist for service businesses

ATOM Assistant is an AI voice receptionist for Quebec service SMBs. It answers in Quebec French, qualifies every request (name, need, urgency), takes a structured message or a quote request, then routes it to the right department or person, so a contract never slips to voicemail.

In brief

  • Answers 24/7 and qualifies every inbound call
  • Takes structured messages: name, need, urgency
  • Routes to the right department or transfers to a human
  • Never loses a quote request
  • Data in Canada: Law 25 compliant

A typical call

  1. 1"I would like a quote"
  2. 2The agent qualifies the request: name, need, urgency
  3. 3Structured message routed to the right department

Every call qualified, every contract captured

For a service SMB, a missed call is often a lost quote. ATOM Assistant answers everyone, qualifies the request with the right questions, takes a complete message and routes it to the right department. Urgent requests are transferred or flagged per your rules.

From call to the right person

  1. 1The agent qualifies the requestName, contact details, nature of the need, urgency: nothing essential is missed.
  2. 2Smart routingThe structured message goes to the right department or triggers a transfer to the right person.
  3. 3Follow-up in the web appEach request lands structured in your inbox, with the recording and one-click callback.

Law 25 compliant

The AI reasoning runs in Montreal, the recording notice is configurable, and you export or delete your data at any time.

Frequently asked questions

Can the agent route calls by department?

Yes. Based on the nature of the request, it routes the message to the right department or transfers to the right person, with the call context.

Does it take complete quote requests?

Yes. It qualifies the request (need, timeline, contact details) and takes a structured message so your team calls back with the right context.

Does it work without integrating my software?

Yes. Message taking, appointment booking and transfers work with no integration at all. You connect your tools whenever you want.

Hear your agent answer

We configure an agent for your business and you hear it take a live call.

Book a demo