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AI receptionist for auto shops and garages

ATOM Assistant is an AI voice receptionist built for Quebec auto shops. It answers every call in authentic Quebec French, even when your hands are under the hood: it books appointments by bay and service type, gives a repair status from your management software, and transfers to the advisor when it matters.

In brief

  • Answers 24/7, mid-repair or after hours
  • Books appointments by bay and service type
  • Gives repair status from GEM-CAR or your software
  • Transfers complex cases to the advisor, with context
  • Data kept in Canada, configurable recording notice: Law 25 compliant

A typical call

  1. 1"Is my car ready?"
  2. 2The agent checks the file in your management software
  3. 3It answers, or transfers to the advisor

Why an auto shop needs an AI receptionist

In a busy shop, the phone rings while the team is under a vehicle. Missed calls become lost appointments and customers who call the shop next door. ATOM Assistant answers everyone instantly, and handles an unlimited number of calls at once during peak tire-change days.

From call to confirmed appointment

  1. 1The caller describes the needOdd noise, maintenance, tire install: the agent understands the request in Quebec French and asks the right questions.
  2. 2The agent checks your availabilityIt looks at open slots by bay and service type, offers a real time and locks the spot during confirmation to avoid double bookings.
  3. 3Confirmation and follow-upThe appointment lands in your web app and a confirmation text goes out automatically. For a tricky question, the agent transfers to the advisor.

Law 25 compliant

The AI reasoning runs in Montreal, every call starts with a configurable recording notice, and you set the retention of transcripts. Your data and your customers' data stay in Canada.

Frequently asked questions

Can the agent give a repair status?

Yes. Connected to your management software (such as GEM-CAR), it reads the file live and gives the status, or transfers to the advisor for detailed questions.

Does it book by service type?

Yes. Oil change, tire install, diagnostics: each service has its duration and bay. The agent offers a real slot and locks it during the voice confirmation, with no double booking.

What happens during the tire-change rush?

The agent takes an unlimited number of calls at once, with no one on hold. Peak days no longer spill over to voicemail.

Hear your agent answer

We configure an agent for your business and you hear it take a live call.

Book a demo