AI receptionist for real estate brokers and agencies
ATOM Assistant is an AI voice receptionist for real estate brokers in Quebec. It answers in Quebec French while you are at a showing or at the notary, qualifies the caller (buyer or seller, area, timeline), books the showing in your calendar and sends you a structured message, so that no call from a sign or a listing goes unanswered.
Published
In brief
- Answers during showings, signings and weekend evenings
- Qualifies the caller: buyer or seller, area, timeline, contact details
- Books showings in your Google or Outlook calendar
- Routes the call to the right broker in an agency, or transfers it to you
- AI reasoning in Montreal and configurable recording notice: Law 25
What the agent handles
- Appointment booking
- Quote requests
- File follow-up
- Billing
- Routing by department
- Hours and address
A typical call
- 1“I’m calling about the house with the sign on Maple Street.”
- 2The agent qualifies the caller: buyer or seller, timeline, contact details
- 3Showing booked in your calendar, structured message sent
How does a broker avoid missing a call from a sign or a listing?
A buyer who sees a sign or a listing calls right away, often while you are at a showing, at a signing or behind the wheel. If they reach voicemail, they call the next broker. ATOM Assistant answers every call, at any hour, takes the contact details, asks your qualification questions and books the showing when you allow it.
From the call to the booked showing
- 1The caller says why they are callingInformation on a property, a valuation request, a showing, an upcoming sale: the agent understands the request in Quebec French.
- 2The agent qualifiesBuyer or seller, area, timeline, contact details and the other questions you chose.
- 3Showing and follow-upIt offers an open slot in your Google or Outlook calendar, confirms by text and sends you a structured message, with the summary and the transcript of the call.
What requests does a real estate broker get by phone?
- Calls about a listed property: availability, listed price, showing
- Valuation requests from potential sellers
- Buyers who describe an area, a budget and a timeline
- Requests to book, move and cancel showings
- Common questions: areas served, hours, how to reach you
What can the agent say about a property, and what does it not say?
The agent answers with the information you give it, such as the address, the listed price, the size or the open house dates. For a negotiation, advice on price or a question you did not plan for, it takes a message or transfers the call. You forbid the rest in its instructions: an agent that improvises a price puts your reputation on the line.
How does an agency share calls among its brokers?
Depending on the nature of the request (area, type of property, listing broker), the agent routes the message or the transfer to the right broker, with the context of the call. Each broker keeps their own calendar, and the showing is booked in the calendar of the person concerned.
How many calls does a broker miss, and what do they cost?
To estimate it with your own data, multiply your missed calls by the share of new customers, by your conversion rate and by what a transaction is worth to you, as the guide Missed calls: what do they really cost a small business? explains. The result depends on your market and your commission: use your own figures, not an average.
How much does an AI receptionist cost for a real estate broker?
ATOM Assistant plans start at $179 a month, and the agent takes 1, 3 or 5 calls at once depending on the plan. See the pricing page. A Montreal broker will also find the page bilingual AI receptionist in Montreal, with 514 and 438 numbers.
How do you put the agent into service with a broker?
The agent is configured with you in a single session: areas and property types, qualification questions, showing calendar, transfer rules, voice and number. You test it in the browser, then put it live. Your published number stays the same: conditional call forwarding sends to the agent the calls you cannot take. If your client management software has an API, the no-code integration builder can connect to it; ready-made connectors for real estate software are in development. 14 days free, card required, no charge before day 14.
Law 25 and call details
A broker collects contact details, a budget, sometimes a financial situation: limit what the agent asks to what is needed to book the showing. AI reasoning runs in Montreal, the recording notice is configurable and you set how long transcripts are kept. Voice, audio and transcripts, however, go through our voice synthesis provider, outside Canada.
Frequently asked questions
Can the agent book a showing directly in my calendar?
Yes, if your calendar is Google Calendar or Outlook, which ATOM Assistant syncs with. It offers an open slot, confirms by text and locks the slot during confirmation.
Can the agent answer questions about a property?
It answers with the information you give it, such as the address, the listed price or the open house dates. For everything else, it takes a message or transfers the call to you.
Does it connect to my real estate client management software?
If your software has an API, the no-code integration builder can connect to it. Ready-made connectors for real estate software are in development. In the meantime, each call arrives in the app with its summary and transcript.
What happens if the caller wants to negotiate or asks for the lowest price?
The agent does not negotiate. It takes a structured message and transfers the call to you or has you called back, following your rules.
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