AI receptionist for Quebec businesses Every call answered,
every appointment booked.
ATOM Assistant answers in Quebec French, 24/7, books appointments and transfers when it matters.
Caller
I need an appointment for a tire change.
Agent
No problem. I have an opening Tuesday at 10:30 a.m., does that work for you?
Caller
Perfect.
- Auto shops
- Dental clinics
- Restaurants
- Salons and spas
- Service SMBs
- Professional offices
A missed call is a customer calling someone else.
Evenings, weekends, right in the middle of a rush: that’s when calls fall through. Voicemail never calls anyone back.
Full-time receptionist
up to$4,700/month
One schedule, time off, a single call at a time.
ATOM Assistant
starting at$179/month
24/7, several calls at once, never sick.
How it works
From call forwarding to confirmed appointment.
No answer? The call switches to the agent.
Forward your calls
Your number stays the same. Conditional call forwarding sends calls to your agent when no one answers, or at all times: your choice.
The agent answers in Quebec French
A natural Quebec voice greets the caller, understands the request and asks the right questions.
It takes real action
It checks your open slots and books directly. It looks up a file in your software, transfers to the right person or takes a complete message.
Everything lands in your web app
Appointments, messages, recordings, transcripts: it is all there in real time, with the confirmation text already sent.
No answer? The call switches to the agent.
Forward your calls
Your number stays the same. Conditional call forwarding sends calls to your agent when no one answers, or at all times: your choice.
Agent
“Garage Tremblay et Fils, good evening!”
The agent answers in Quebec French
A natural Quebec voice greets the caller, understands the request and asks the right questions.
Slot locked during voice confirmation
It takes real action
It checks your open slots and books directly. It looks up a file in your software, transfers to the right person or takes a complete message.
Everything lands in your web app
Appointments, messages, recordings, transcripts: it is all there in real time, with the confirmation text already sent.
Everything runs from a single web app.
No code to touch, no support line to call.
Test console
“I want an appointment Tuesday.”
“Sure, I have an opening at 10:30 a.m. Should I book it for you?”
Agent studio
Voice, tone, guardrails, skills: your agent is configured in the browser and tested live before it launches.
Automated booking
The agent sees your open slots and books with no double booking. Reminders 24 hours and 2 hours ahead: no-shows shrink.
Connected to your tools
If your software has an API, the agent checks it live. You describe the integration with no code, test it, then turn it on.
Inbox
Every captured message arrives structured: name, number, reason, urgency, recording. Call back in one click.
Analytics
Calls captured, appointments booked, resolution rate: proof of return, in numbers, every month.
The details
Everything that is included.
What the agent can do, what you control, and what happens after the call ends.
The agent on the phone
- Natural Quebec voice, chosen from our catalog
- Pronunciation dictionary for your brands, your models, your family names
- Browser test console before you launch it
- Transfer to the right person, up to ten destinations, described in your own words
- Loop protection on transfer numbers
- Caller recognition by first name, if you turn it on
- Hangs up cleanly, no lingering silence
- Different greeting outside your business hours
Your numbers, your calls
- Canadian number from the app, or connect the one you already have
- Guided assistant to forward your current number to the agent
- Multiple numbers, one per location if you need it
- Simultaneous calls per your plan, with a real-time indicator
- Call log with full-text search across transcripts
- Recordings available when consent is enabled
- Summary, sentiment and topic for every call, generated in Montreal
What the agent knows
- Your own Q&A, editable in one click
- Automatic import from your website, up to twenty pages
- Import from your Google listing: hours, address, contact details
- Hybrid search with reranking: the right answer, not just the closest one
- Below its confidence threshold, it takes a message instead of making one up
- Unanswered questions surface, ready to be added
- Test an answer in the app before the agent gives it on the phone
Connecting your tools
- No-code builder: the address to call, the parameters, the response mapping
- You choose which fields the agent is allowed to read out loud
- Caller verification before any file is disclosed
- Encrypted secrets vault, never exposed to the model or in a transcript
- Real test of the integration before you turn it on
- Tool-call log with latency, for debugging
- Google Calendar and Outlook, synced both ways
Manage, prove, delegate
- Real-time dashboard, with calls in progress
- Metrics compared to the previous period
- Resolution rate without transfer, call-to-appointment conversion
- Best time to call back a customer whose call did not go through
- Monthly report in PDF and CSV
- Alerts when you approach your plan’s minute cap
- Roles: owner, manager, front desk, read-only, staff
- Invite your colleagues; each staff member sees only their own schedule
- Multiple locations, one consolidated view
- Contacts with call and appointment history, CSV import and export
- Audit log of every configuration change
One platform, your trade
Preconfigured for your type of business.
Every vertical comes with its own vocabulary, tools and appointment model. You start from the template and customize.
Answers even when your hands are under the hood.
Appointments by bay and service type, repair status, transfer to the service advisor.
See the auto shop pageExample call
“Is my car ready?”
The agent checks the file in your management software
It answers, or transfers to the service advisor
Never misses a cleaning reminder.
Appointments by practitioner and treatment type, emergencies transferred, cleaning reminders.
See the dental clinic pageExample call
“I would like to move up my cleaning”
The agent checks the hygienist’s open slots
Appointment moved, confirmation by text
Takes reservations during the dinner rush.
Floor plan, combined tables for large groups, waitlist, menu questions.
See the restaurant pageExample call
“A table for six, Friday”
The agent offers 6:00 p.m. or 8:15 p.m.
Big table? The manager is notified
Stops losing contracts to voicemail.
Qualified message taking, routing by department, human transfer.
See the service business pageExample call
“I would like a quote”
The agent qualifies the request: name, need, urgency
Structured message routed to the right department
Answers while you are with a client.
Appointments by service and by staff member, cancellations and rescheduling, waitlist, reminders.
See the salon pageExample call
“A cut and colour with Sophie, Saturday?”
The agent checks Sophie’s availability
Appointment booked, reminder sent the day before
Answers while you are on the job site.
Urgency assessment, quote requests and service appointments, transfer to the on-call person.
See the plumbing, electrical and HVAC pageExample call
“I have a leak under my sink”
The agent sizes up urgency with your rules
Transfer to the on-call person, or a structured message for the morning
Books appointments during treatments.
Appointments by practitioner and type of care, cancellations and rescheduling, waitlist, reminders.
See the paramedical clinic pageExample call
“A physio appointment for my knee”
The agent checks the physiotherapist’s open slots
Appointment booked, reminder the day before
Answers while you are at a showing.
Caller qualification, showings in your calendar, routing to the right broker.
See the real estate broker pageExample call
“I’m calling about the house with the sign”
The agent qualifies: buyer or seller, timeline
Showing booked in your calendar
Booking
Booking, from end to end.
The agent is not just a smart answering machine: it manages your calendar. And your customers can book without ever calling.
Double booking is impossible.
When the agent offers a slot out loud, it locks that slot until confirmation. And the database itself refuses two appointments that overlap on the same resource: it is a constraint, not a check that can be forgotten.
During the call
- The agent sees your open slots live and books
- Your rules: durations, buffers before and after, minimum notice
- Your resources: bays, practitioners, tables, rooms, staff
- Schedules per resource, time off and exceptional closures
- Restaurants: floor plan and combined tables for large groups
After the call
- Confirmation by text as soon as the call ends
- Automatic reminders 24 hours and 2 hours ahead
- The customer cancels or reschedules from the text link
- The freed-up slot becomes bookable again right away
- Recurring appointments for regular follow-ups
With no call at all
- Online booking page with your name on it
- Widget to paste on your site, sized automatically
- Choice of provider with photo, specialties and rates
- Google Calendar and Outlook synced both ways
- What gets booked elsewhere blocks your slots here
Not a generic voice chatbot.
Native Quebec French
A local voice, tested on real audio. Not a synthesized Parisian accent.
Your tools, not ours
The agent connects to your existing software and checks it live. Zero migration.
Turnkey setup
We configure your agent with you. From zero to live in a single session.
Listen to it take a call.
Three calls, three trades, in Quebec French with English subtitles. The agent listens, checks the calendar and books, without anyone picking up.
Camille · ATOM Assistant
0:00 / 0:36
A noise up front, tires that need changing. Appointment booked for Tuesday at 10:30 a.m.
Your data
We tell you where your data goes. Including what leaves Canada.
Law 25 requires knowing where your customers’ information lives. Here is the answer, with no gray area.
The reasoning stays in Quebec
The agent’s intelligence runs on Google Cloud in Montreal. No fallback to a US server.
And what does not stay there
Voice, audio and transcripts pass through our voice-synthesis provider, outside Canada. It is written in your app, not buried in a policy.
Recording is announced
A notice you write plays at the start of the call. With no notice, no recording is kept.
You set the retention period
Transcripts and recordings are purged automatically after the delay you choose.
Export and deletion at any time
For one specific customer, or your whole account. It is a button in the app, not a support request.
Our team asks for permission
If we need to see your data to help you troubleshoot, you approve it for a period you choose. Every access is logged.
This site does not track you
No tracking cookies, no third-party analytics tool on the pages you are reading.
Pricing
Less than a day of receptionist work. Per month.
A full-time receptionist costs about $2,900 to $4,700 a month before employer costs, according to Job Bank. Your agent starts at $179.
Essential
Calls answered, messages taken.
$179/month
- 24/7 answering in Quebec French
- Structured message taking
- Automated appointment booking
- Answers to common questions
- About 600 minutes included
Pro
The agent connected to your tools.
$299/month
- Everything in Essential, plus:
- Integrations with your existing software
- No-code integration builder
- Automatic reminders 24 hours and 2 hours ahead
- About 1,200 minutes included
Premium
Full automation.
$499/month
- Everything in Pro, plus:
- Multiple resources: bays, practitioners, tables
- Multiple locations, one consolidated view
- Priority support
- About 2,000 minutes included
Overage of $0.25 per minute. Telecom billing extra.
See plan detailsThe first pilots are already rolling.
ATOM Assistant is equipping a first cohort of Quebec small businesses. Testimonials are on their way; so are the spots.
- Auto shopQuebec City
- Dental clinicSouth Shore
- RestaurantMontreal
Frequently asked questions
Does it sound like a robot?
No. The voice is Quebec French, cloned from real local voices, with the pace and phrasing of Quebec. Listen to the three clips above, an auto shop, a dental clinic and a restaurant, and judge for yourself.
What happens if the agent does not understand a request?
It follows your fallback rules: it rephrases, takes a complete message with contact details, or transfers to the person you designated. It never gets stuck and never makes up an answer.
Do I keep my phone number?
Yes. You keep your published number. Conditional call forwarding redirects calls to the agent, and a guided assistant walks you through setup, step by step.
Does it connect to my management software?
If your software has an API, yes. You describe the integration directly in the app, without writing a line of code: the address to call, what the agent should ask the caller, and which fields of the response it is allowed to read out loud. You test it for real before turning it on. Ready-made connectors for the most common industry software are in development. And the native tools, booking, messages and transfer, work with no integration at all.
Where does my data, and my customers’ data, go?
The AI reasoning runs on Google Cloud in Montreal, but voice, audio and transcripts pass through our voice-synthesis provider, outside Canada. Every call starts with a configurable recording notice, transcript retention is set in the settings, and you can export or delete your data at any time. All of it Law 25 compliant.
How long before I am live?
One session. We configure the agent with you: business type, services, hours, voice, number. You test it in the browser, then you go live when you are ready.
Can my customers book without calling?
Yes. You get an online booking page with your name on it, and a widget to paste on your site. Appointments booked online, by phone or by hand live in the same calendar: there is never a second version of your schedule.
Does it sync with my Google Calendar or Outlook?
Yes, both ways. Whatever you block off in your personal calendar disappears from the slots the agent offers, and the appointments it books appear in yours. If you would rather not export any client names, a simple “Busy” block goes over instead.
What happens if two people call at the same time for the same slot?
Whoever confirms first gets it. As soon as the agent offers a slot out loud, that slot is locked until confirmation, and the database refuses by design two appointments that overlap on the same resource. The lock releases on its own if the call cuts short.
Does it really book appointments on its own?
For real. The agent checks your open slots in real time, locks the slot during the voice confirmation to avoid double booking, then sends the confirmation text. You do nothing.
Your next missed call could be the last one.
Book a demo: we configure an agent for your business and you hear it answer live.
Prefer to write? info@atomsolutions.ca