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AI receptionist for restaurants

ATOM Assistant is an AI voice receptionist for Quebec restaurants. It takes reservations in Quebec French even during the rush, offers real time slots based on party size, alerts the manager for large parties, and answers common questions about the menu and allergies.

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In brief

  • Takes reservations 24/7, even mid-service
  • Offers slots based on party size
  • Alerts the manager for large parties
  • Handles the waitlist, changes and cancellations
  • AI reasoning in Montreal: Law 25 compliant

What the agent handles

  • Reservations
  • Changes and cancellations
  • Large groups
  • Menu and allergies
  • Takeout orders
  • Hours and address

A typical call

  1. 1"A table for six, Friday"
  2. 2The agent offers 6:00 or 8:15 p.m.
  3. 3Large party? The manager is alerted

What do you do when the phone rings in the middle of service?

In the middle of the rush, no one has time to answer the phone and reservations slip away. ATOM Assistant takes every call, offers real slots based on party size and your capacity, and handles changes and cancellations without tying up the floor team.

A reservation taken effortlessly

  1. 1The caller asks for a tableParty size, day, time: the agent understands and offers the available slots.
  2. 2Large parties flaggedAbove a size you set, the manager is alerted to confirm and prepare the room.
  3. 3Common questions handledMenu, allergies, hours, parking: the agent answers directly, and takes takeout orders per your setup.

What requests does a restaurant get by phone?

  • Reservations, with slots based on party size
  • Changes and cancellations
  • Large parties, flagged to the manager
  • Questions about the menu and allergies, based on your information
  • Takeout orders, depending on your setup
  • Opening hours and address

What happens when the dining room is full?

When the restaurant is full, the agent does not let the caller hang up without a solution: it offers another slot or adds the guest to the waitlist. For a large party, the manager is alerted rather than the agent confirming alone, which leaves time to prepare the room.

How much does an AI receptionist cost for a restaurant?

ATOM Assistant plans start at $179 a month. For the Friday-night rush, the plan sets how many calls the agent takes at once: 1, 3 or 5. The pricing page details the plans, and automated appointment booking explains how a reservation is locked without duplicates.

How do you put the agent into service in a restaurant?

The agent is configured with you in a single session: opening hours, dining room capacity, large-party threshold, menu and allergy information, voice and number. You test it in the browser, then put it live. Your published number stays the same: conditional call forwarding sends to the agent the calls nobody has time to answer during service. 14 days free, card required, no charge before day 14.

Which calls does a restaurant miss most often?

Mostly the ones that arrive during the lunch and dinner service, when the whole team is in the dining room or the kitchen, and the ones that arrive after closing, when guests want to book for the weekend. The agent answers as well at 2 p.m. as at 11 p.m., and every reservation, change or cancellation is logged in the app, with the call recording.

Law 25 compliant

Configurable recording notice, adjustable retention, AI reasoning run in Montreal. Voice and audio, however, go through a provider outside Canada.

Frequently asked questions

Does the agent handle large parties?

Yes. Above a party size you define, it alerts the manager instead of confirming on its own, so the room is ready.

Can it answer menu and allergy questions?

Yes, from the information you provide. For anything beyond that, it takes a message or transfers to the team.

What happens when it is fully booked?

The agent manages a waitlist and offers other slots, instead of letting the caller hang up without a solution.

Does it take takeout orders?

Depending on your setup, yes. Without that setup, it takes a complete message so the team can call back.

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