Bilingual AI receptionist in Montreal
ATOM Assistant is an AI voice receptionist for Montreal businesses. It answers in Quebec French, switches to English when the caller speaks it, books appointments and transfers to the right people, 24 hours a day. AI reasoning runs in Montreal; voice, audio and transcripts go through a provider outside Canada.
Published
In brief
- Local 514 and 438 numbers, depending on availability, or keep your current number
- French first, automatic switch to English when the caller speaks it
- AI reasoning hosted in Montreal, on Google Cloud
- Voice, audio and transcripts outside Canada: declared in the app and to assess under Law 25
- Plans start at $179 a month, 14-day free trial
A typical call
- 1“Bonjour, j’aimerais un rendez-vous jeudi.” Then, mid-call: “Actually, can we continue in English?”
- 2The agent carries on in English and offers a real slot from your calendar
- 3Appointment booked, confirmation text sent
Why does a Montreal business need an AI receptionist?
In Montreal the phone rings all day, in French, in English and sometimes in both languages in the same sentence. Between rush hours, summer construction, the July 1 moving day and the first deep freeze, a small business in Rosemont, Verdun, Saint-Laurent or Hochelaga cannot pick up every call. A missed call is a customer who calls the next one. ATOM Assistant answers every one of them, right away, at any hour, and takes up to 5 calls at once depending on the plan.
What does a 514 or 438 number change?
Area codes 514 and 438 cover the island of Montreal; area codes 450 and 579 cover the neighbouring cities, such as Laval and Longueuil. You have three options: keep your current number and send your calls to the agent with conditional call forwarding, port a number you already own, or search for a new number by area code, depending on what is available. A number bought for your agent adds $5 a month; a number you port or already own is not billed. ATOM Assistant’s own public line is a 438: 438 839-2866.
How does the agent serve a bilingual clientele?
The agent speaks French first, in the voice you choose. In automatic switch mode, it moves to English as soon as the caller speaks English; you can also configure an agent in French only or in English only. It books an appointment, takes a message or transfers a call in either language. Test it in the browser with your own street names, neighbourhoods and customers before going live.
Which Montreal trades does the agent cover?
- Auto shops: appointments by bay, repair status, winter tire installs before December 1
- Dental clinics: appointments by practitioner, emergencies, cleaning reminders
- Paramedical clinics: physio, chiro, osteopathy and massage, with reminders and a waitlist
- Restaurants: reservations and large groups during the dinner rush
- Salons: appointments by service and by team member
- Plumbing, electrical and HVAC: emergencies, quotes and on-call calls
- Real estate brokers: sign calls, qualification and showings
- Service businesses: qualified messages and routing by department
Where are a Montreal business’s calls processed?
AI reasoning, the part that understands the request and decides what to say, runs on Google Cloud in Montreal, with no fallback to a US server. Voice, audio and transcripts, however, go through our voice synthesis provider, outside Canada, which is declared in the app. Law 25 does not forbid this transfer: it asks for a privacy impact assessment and a written agreement before personal information is communicated outside Quebec. The guide AI voice agents and Law 25: what to know details these requirements with the articles of the act and the official sources.
How much does an AI receptionist cost in Montreal?
The price is the same everywhere in Quebec: plans start at $179 a month, with 600 to 2,000 minutes included depending on the plan, and overage is $0.25 a minute. The trial is free for 14 days. See the pricing page, and the guide How much does an AI voice agent cost in Quebec? to compare with a full-time receptionist.
How do you put the agent into service in Montreal?
From setup to the first call
- 1Choose your numberKeep yours and send your calls to the agent, port a number you already own, or search for a 514 or a 438.
- 2Configure the agent with usServices, hours, voice, language (French, English or automatic switch) and transfer rules: one session.
- 3Test, then go liveYou test in the browser with your own addresses, then switch the agent on. Every call is logged in the app, with its summary and transcript.
14 days free, card required, no charge before day 14. Comparing providers? The comparison of AI voice agents in Quebec lists what six providers, including a Montreal company, publish on their pages.
Law 25
Every call can open with a configurable recording notice, you set how long transcripts are kept and you export or delete your data at any time.
Frequently asked questions
Does the agent answer Montreal callers in English?
Yes, in automatic switch mode: it starts in French and moves to English when the caller speaks English. You can also configure an agent in French only or in English only.
Can I get a 514 or 438 number?
Number search works by area code, such as 514 or 438, and depends on the numbers available when you search. You can also keep your current number and send the calls to the agent, or port a number you already own.
Are my Montreal customers’ calls processed in Montreal?
AI reasoning is, yes: it runs on Google Cloud in Montreal. Voice, audio and transcripts go through our voice synthesis provider, outside Canada, which is declared in the app.
Is the service available to businesses outside Montreal?
Yes. ATOM Assistant serves businesses across Quebec. This page describes what matters to a Montreal business: area codes, a bilingual clientele and where calls are processed.
By industry
Related
Hear your agent answer
We configure an agent for your business and you hear it take a live call.
Book a demo